This policy explains how Advanced Payment Solutions Pty Ltd (“APS”, “we”, “us”) handles personal information collected through this website and the Virsyn waitlist. We follow the Australian Privacy Principles in the Privacy Act 1988 (Cth).

Who we are

APS makes Virsyn, point-of-sale software for Australian hospitality venues. Our address is Suite 1511, 3/100 Campbell St, Bowen Hills QLD 4006.

What we collect

When you join the waitlist, we collect:

• your name

• your email address

• your phone number

• your venue’s name

• your venue type

If you contact us by email or phone, we keep what you tell us and our reply. When you visit the site, we collect basic usage information, such as the pages you view, your type of device and browser, and the general region you’re browsing from. We don’t collect payment card details through this website.

How we collect it

Directly from you, when you fill in the waitlist form or contact us, and automatically through the website’s analytics. You don’t have to give us your details, but without them we can’t add you to the waitlist or reply to you.

How we use it

• to add you to the waitlist and contact you about Virsyn before and at launch

• to answer your questions

• to understand how the website is used and improve it

• to meet our legal obligations

We only use your information for these purposes, or for related purposes you would reasonably expect, unless you agree otherwise or the law requires or allows it.

Marketing emails

As a waitlist member, we may email you about Virsyn’s launch and related updates. Every email has an unsubscribe link, or you can email info@aps.business to opt out at any time. We don’t sell your personal information or share it with other businesses for their marketing.

Who we share it with

We share personal information only with service providers who help us run the website and our communications, such as our website and form provider (Framer) and our email provider. They may use it only to provide services to us. We may also disclose information where the law requires it.

Information held outside Australia

Some of our service providers store or process information overseas. Our website and form provider, Framer, is based in the Netherlands and uses service providers in the European Union and the United States, so your waitlist details may be held in those countries. We take reasonable steps to make sure overseas recipients handle your information consistently with the Australian Privacy Principles.

How we keep it safe

We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, change or disclosure. No way of sending information over the internet is completely secure.

How long we keep it

We keep waitlist details while the waitlist is open and for a reasonable time after launch, so we can contact you about it. If you ask us to remove you, or we no longer need the information, we delete or de-identify it, unless the law requires us to keep it.

Data breaches

If a data breach involving your personal information is likely to result in serious harm to you, we’ll tell you and the Office of the Australian Information Commissioner (OAIC), as the Notifiable Data Breaches scheme requires.

Cookies and analytics

We use the website’s built-in analytics to understand which pages are used. We don’t use advertising cookies or tracking pixels. If that changes, we’ll update this policy and ask for your consent where the law requires it.

Children

This website and Virsyn are for businesses. They aren’t directed at people under 18, and we don’t knowingly collect children’s personal information.

Seeing or correcting your information

You can ask to see the personal information we hold about you, or ask us to correct it, by emailing info@aps.business. We’ll respond within a reasonable time, usually within 30 days. There’s no charge for asking.

Complaints

If you’re concerned about how we’ve handled your personal information, email info@aps.business with the details. We’ll acknowledge your complaint and aim to respond within 30 days. If you’re not satisfied with our response, you can contact the OAIC at oaic.gov.au or on 1300 363 992.

Payments

This website doesn’t take payments. Where a venue uses card or other payment services with Virsyn, those services are provided by a third-party payment provider under its own agreement and privacy policy.

Changes to this policy

We may update this policy from time to time. The latest version is always on this page, with the date it was last updated.

Contact us

Advanced Payment Solutions Pty Ltd, Suite 1511, 3/100 Campbell St, Bowen Hills QLD 4006

Phone 1300 096 983 · Email info@aps.business